Job Description

Position Description:

The Real Estate Manager is responsible for the day-to-day implementation of policies, procedures, and programs to assure a well-managed and profitable commercial property. The Real Estate Manager is also responsible for the operation and maintenance of the buildings and grounds, tenant relations, and accounting functions in accordance with the owner's goals and objectives.

Essential Job Functions:

• Establishes a working and positive relationship with tenants, maintains liaison through visits and telephone calls, adequately clarifies lease requirements and terms, promptly replies to tenant requests and inquiries, and meets all new tenants prior to occupancy
• Promptly respond to all service requests from tenants
• Ensure properties are maintained and repaired in good condition
• Contracts with and works with and provides direction to contract vendors and/or engineering staff
• Assigns work priorities, determines the extent of repairs and necessary corrective measures, and when applicable is responsible for control and operations of the heating and air conditioning systems and other building systems
• Regularly and thoroughly inspects the commercial properties, grounds and tenant spaces
• Submits monthly property inspection reports based on observations, noting specific locations, conditions, and recommendations for corrective action
• Prepares the property's annual budget, reviews monthly financials and prepares monthly operating reports to be submitted to client on a timely basis
• Reviews financials with ability to explain variances from budget that may occur
• Single point of communication with client for all property related questions, issues and concerns
• Ensures timely collection and deposit of rent and other accounts receivables
• Follows company protocol for delinquencies including default notices, late fees, tenant and landlord communication and delinquency reporting. Inputs rent and other accounts receivables

Education and Experience Requested:

• Bachelor's degree with minimum 5 + years commercial property management experience
• Excellent interpersonal and communication skills, both written and verbal
• Strong computer skills, proficient in MS Office programs
• Superior customer service skills and orientation. Collaborative style needed. Ability to maintain professionalism at all times under stressful situations
• Strong organizational skills and attention to detail. Ability to plan and manage work under time constraints, without direct supervision
• Sound troubleshooting skills and the capacity to fully resolve problems

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