Job Description

Job ID: 26015385Posted: 2026-10-16Location: New York, NY, United StatesSalary: $78000 - $124750 annually + bonus + benefitsJob Function: Internal AuditSchedule: Full timeShift: DayWorkplace: RemoteCareer Area: Corporate FunctionsCompany: American ExpressDescriptionAbout the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleOur Internal Audit Group is seeking an experienced Senior Auditor – Audit, Global Servicing in a hybrid role located in the New York office to help advance and grow our audit coverage across the Global Servicing business function. The IAG Global Servicing Senior Auditor role will help execute core Global Servicing audits, business monitoring, support remediation of regulatory action plan validations, and additionally support our Conduct, Internal Fraud, and Insider Risk team as needed. The ideal candidate will have strong problem-solving skills, excellent attention to detail, and the ability to communicate audit issues and results effectively.ResponsibilitiesKey ResponsibilitiesParticipate as a key team member on audit projects, independently owning audit tasks such as documenting processes under review, developing workpapers, and executing audit tests in accordance with policies and procedures Assist Senior Managers / Managers in the execution of assigned audit tasks in line with American Express' Internal Audit procedures, internal policies and standards, and regulatory expectations throughout the audit lifecycle with guidance; maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, and banking best practicesReview prior audit results and relevant business monitoring materials to support Audit Planning activities; executes and actively participates in walkthroughs by asking thoughtful questions, leveraging effective challenge and critical thinkingExecute audit tests (e.g., process, governance, oversight testing) and clearly document test results in accordance with internal policies and procedures to evaluate the control design and effectiveness; draft work papers, demonstrating the ability to use automated work papers and other department and company toolsIdentify and escalate issues as appropriate throughout testing and audit execution; draft audit issue documentationDevelop an understanding of American Express' business model, products, services, and organizational unitsDocument and evaluate audit observations and findings; support routine client status meetings, audit request, and other administrative tasksUnderstand how corrective actions / Management Action Plans (MAPs) are impactful and sustainable; execute validation of MAPsCommunicate task status, roadblocks, challenges, and potential solutions to Senior Managers/Managers and leadership as appropriateDemonstrate ability to work proactively and take initiative on next stepsProvide guidance to staff auditors and review and provide feedback on work as appropriateUnderstand how to draft test steps, audit findings, and the audit report and drafts as needed with guidance QualificationsMinimum Qualifications3+ years of audit experiencePrior experience working at a Big Four / G-SIBDemonstrates strong written and verbal communication skills to deliver deliverables with qualityWorks independently, within the team and across various teams in a fast-paced environment to drive business results, employing creative thinking, and the ability to work on competing prioritiesLearns how to break-down problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisionsDevelops knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycleDevelops understanding of regulations, regulatory risks, accounting, and financial industry best practices, including technology and data implicationsPreferred QualificationsExperience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualizationRelevant professional certifications (e.g., Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), etc.)Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

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